*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--navy: #003366;--gold: #C9A84C;--gold-light: #FFF8E7;--bg: #F0F2F5;--card: #FFFFFF;--text: #1A2033;--muted: #6B7280;--border: #E5E7EB;--red: #DC2626;--green: #059669;--blue: #2563EB;--radius: 14px;--shadow: 0 2px 12px rgba(0,0,0,.08);--tab-h: 64px;--header-h: 56px}html,body{height:100%;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}body{background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;overflow-x:hidden}#root{min-height:100vh;display:flex;flex-direction:column}.app-shell{display:flex;flex-direction:column;min-height:100vh;max-width:480px;margin:0 auto;position:relative}.app-header{position:sticky;top:0;z-index:100;height:var(--header-h);background:var(--navy);display:flex;align-items:center;justify-content:space-between;padding:0 16px;box-shadow:0 2px 8px #0003}.app-header h1{color:#fff;font-size:17px;font-weight:700;letter-spacing:.2px}.app-header .header-right{display:flex;align-items:center;gap:10px}.header-back{background:none;border:none;color:#fff;font-size:22px;cursor:pointer;padding:4px 8px;line-height:1}.header-badge{background:var(--gold);color:#fff;font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px}.bottom-nav{position:fixed;bottom:0;left:50%;transform:translate(-50%);width:100%;max-width:480px;height:var(--tab-h);background:var(--card);border-top:1px solid var(--border);display:flex;z-index:100;box-shadow:0 -2px 12px #00000014}.bottom-nav button{flex:1;background:none;border:none;cursor:pointer;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font-size:10px;font-weight:600;color:var(--muted);transition:color .15s;padding:0}.bottom-nav button.active{color:var(--navy)}.bottom-nav button .nav-icon{font-size:22px;line-height:1}.bottom-nav button.active .nav-icon{transform:scale(1.08)}.page{flex:1;padding:16px;padding-bottom:calc(var(--tab-h) + 16px);overflow-y:auto}.page.no-nav{padding-bottom:24px}.login-screen{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--navy);padding:32px 24px}.login-logo{margin-bottom:12px;font-size:48px}.login-title{color:#fff;font-size:22px;font-weight:800;margin-bottom:4px}.login-sub{color:#fff9;font-size:13px;margin-bottom:36px}.login-card{background:#fff;border-radius:20px;padding:28px 24px;width:100%;max-width:360px}.login-card label{display:block;font-size:13px;font-weight:600;color:var(--muted);margin-bottom:6px;text-transform:uppercase;letter-spacing:.5px}.login-card input{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:13px 14px;font-size:16px;outline:none;color:var(--text)}.login-card input:focus{border-color:var(--navy)}.login-card .field{margin-bottom:18px}.login-err{color:var(--red);font-size:13px;margin-bottom:14px;text-align:center}.btn{display:flex;align-items:center;justify-content:center;gap:6px;border:none;border-radius:12px;font-size:15px;font-weight:700;cursor:pointer;padding:14px 20px;width:100%;transition:opacity .15s}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-navy{background:var(--navy);color:#fff}.btn-gold{background:var(--gold);color:#fff}.btn-outline{background:transparent;border:2px solid var(--navy);color:var(--navy)}.btn-green{background:#059669;color:#fff}.btn-red{background:var(--red);color:#fff}.btn-sm{padding:9px 14px;font-size:13px;border-radius:9px;width:auto}.btn-ghost{background:var(--bg);color:var(--text);border:1.5px solid var(--border)}.search-bar{display:flex;align-items:center;gap:10px;background:var(--card);border:1.5px solid var(--border);border-radius:12px;padding:10px 14px;margin-bottom:16px}.search-bar input{flex:1;border:none;background:transparent;font-size:16px;outline:none;color:var(--text)}.search-icon{color:var(--muted);font-size:18px}.client-card{background:var(--card);border-radius:var(--radius);padding:16px;margin-bottom:12px;box-shadow:var(--shadow);cursor:pointer;transition:transform .1s;-webkit-tap-highlight-color:transparent}.client-card:active{transform:scale(.985)}.client-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.client-avatar{width:44px;height:44px;border-radius:22px;background:var(--navy);color:#fff;font-size:18px;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0}.client-info{flex:1;min-width:0}.client-name{font-size:16px;font-weight:700;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.client-email{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.client-card-bottom{margin-top:10px;display:flex;gap:6px;flex-wrap:wrap}.badge{font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px;white-space:nowrap}.badge-navy{background:#eff3fb;color:var(--navy)}.badge-gold{background:var(--gold-light);color:#92640a}.badge-green{background:#dcfce7;color:#166534}.badge-red{background:#fee2e2;color:#991b1b}.badge-yellow{background:#fef9c3;color:#854d0e}.badge-gray{background:#f3f4f6;color:#4b5563}.badge-blue{background:#dbeafe;color:#1e40af}.badge-vip{background:var(--gold);color:#fff}.detail-hero{background:var(--navy);padding:20px 16px;color:#fff;margin:-16px -16px 16px}.detail-hero-avatar{width:64px;height:64px;border-radius:32px;background:#ffffff26;color:#fff;font-size:26px;font-weight:800;display:flex;align-items:center;justify-content:center;margin-bottom:10px}.detail-hero-name{font-size:20px;font-weight:800}.detail-hero-email{font-size:13px;opacity:.7;margin-top:2px}.detail-hero-badges{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}.detail-hero .badge-vip{background:var(--gold)}.detail-hero .badge-navy{background:#ffffff2e;color:#fff}.section-card{background:var(--card);border-radius:var(--radius);margin-bottom:14px;overflow:hidden;box-shadow:var(--shadow)}.section-title{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.8px;color:var(--muted);padding:12px 16px 8px;border-bottom:1px solid var(--border)}.section-body{padding:14px 16px}.info-row{display:flex;align-items:flex-start;justify-content:space-between;padding:8px 0;border-bottom:1px solid var(--border)}.info-row:last-child{border-bottom:none}.info-label{font-size:12px;color:var(--muted);font-weight:600;flex-shrink:0;margin-right:12px}.info-value{font-size:14px;color:var(--text);font-weight:500;text-align:right;word-break:break-all}.quick-actions{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px;padding:14px 16px}.action-btn{display:flex;flex-direction:column;align-items:center;gap:5px;background:var(--bg);border:none;border-radius:12px;padding:12px 8px;cursor:pointer;transition:background .15s;-webkit-tap-highlight-color:transparent}.action-btn:active{background:var(--border)}.action-btn-icon{font-size:24px}.action-btn-label{font-size:11px;font-weight:700;color:var(--text);text-align:center;line-height:1.2}.case-row{padding:12px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:10px}.case-row:last-child{border-bottom:none}.case-info{flex:1;min-width:0}.case-title{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.case-sub{font-size:12px;color:var(--muted);margin-top:2px}.ptc-toggle{display:flex;align-items:center;justify-content:space-between;padding:14px 16px}.ptc-label{font-size:15px;font-weight:700}.ptc-sub{font-size:12px;color:var(--muted);margin-top:2px}.toggle{position:relative;width:52px;height:30px;flex-shrink:0}.toggle input{opacity:0;width:0;height:0;position:absolute}.toggle-slider{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--border);border-radius:30px;cursor:pointer;transition:.2s}.toggle-slider:before{content:"";position:absolute;height:24px;width:24px;left:3px;bottom:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 4px #0003}.toggle input:checked+.toggle-slider{background:var(--green)}.toggle input:checked+.toggle-slider:before{transform:translate(22px)}.crm-select{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:12px 14px;font-size:15px;background:var(--card);color:var(--text);outline:none}.crm-select:focus{border-color:var(--navy)}.crm-notes{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:12px 14px;font-size:15px;background:var(--card);color:var(--text);outline:none;resize:vertical;min-height:80px;font-family:inherit}.crm-notes:focus{border-color:var(--navy)}.script-card{background:var(--card);border-radius:var(--radius);margin-bottom:14px;overflow:hidden;box-shadow:var(--shadow)}.script-header{display:flex;align-items:center;gap:10px;padding:14px 16px;cursor:pointer;-webkit-tap-highlight-color:transparent}.script-step{width:28px;height:28px;border-radius:14px;background:var(--navy);color:#fff;font-size:13px;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0}.script-step.cms{background:var(--red)}.script-title{flex:1;font-size:15px;font-weight:700}.script-chevron{color:var(--muted);font-size:18px;transition:transform .2s}.script-chevron.open{transform:rotate(90deg)}.script-body{padding:0 16px 16px}.script-lang-toggle{display:flex;border-radius:8px;overflow:hidden;border:1.5px solid var(--border);margin-bottom:12px;width:fit-content}.script-lang-toggle button{padding:6px 16px;font-size:13px;font-weight:700;border:none;cursor:pointer;background:transparent;color:var(--muted)}.script-lang-toggle button.active{background:var(--navy);color:#fff}.script-text{background:#f8faff;border:1px solid #DBE4FF;border-radius:10px;padding:14px;font-size:14px;line-height:1.75;color:var(--text);white-space:pre-wrap;margin-bottom:10px}.script-note{font-size:12px;color:var(--muted);line-height:1.5}.badge-cms{background:#fee2e2;color:#991b1b}.badge-required{background:#fff0c2;color:#7c5a00}.empty{text-align:center;padding:40px 20px;color:var(--muted)}.empty-icon{font-size:40px;margin-bottom:10px}.empty p{font-size:14px}.toast{position:fixed;bottom:calc(var(--tab-h) + 16px);left:50%;transform:translate(-50%);background:var(--text);color:#fff;padding:10px 20px;border-radius:20px;font-size:14px;font-weight:600;z-index:200;animation:fadeup .2s ease}.toast.success{background:var(--green)}.toast.error{background:var(--red)}@keyframes fadeup{0%{opacity:0;transform:translate(-50%) translateY(8px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.divider{height:1px;background:var(--border);margin:4px 0}.spinner{display:flex;align-items:center;justify-content:center;padding:40px}.spinner:after{content:"";width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--navy);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.form-field{margin-bottom:16px}.form-field label{display:block;font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}.form-field input,.form-field select,.form-field textarea{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:12px 14px;font-size:16px;background:var(--card);color:var(--text);outline:none;font-family:inherit}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--navy)}.form-err{color:var(--red);font-size:13px;margin-top:4px}.gap-8{display:flex;flex-direction:column;gap:8px}.mt-12{margin-top:12px}.mt-16{margin-top:16px}a{color:inherit;text-decoration:none}.bottom-nav{padding-bottom:env(safe-area-inset-bottom);height:calc(var(--tab-h) + env(safe-area-inset-bottom))}.page{padding-bottom:calc(var(--tab-h) + env(safe-area-inset-bottom) + 16px)}